Built for collaboration
at every layer of a case.
No single provider delivers every part of a collective action. The strongest outcomes are built together.
This clause sets out how Mediatasks works alongside the providers a case already relies on — and how to join the ecosystem.
The challenge isn’t capability. It’s coordination
Collective actions are complex by design. They involve multiple systems:
- SYS–01
- Claimant acquisition
- SYS–02
- Data and verification
- SYS–03
- Case management
- SYS–04
- Distribution and payments
No single organisation owns all of it. And increasingly — no single organisation should.
Each part works. The system doesn’t.
In many cases, providers operate in isolation — acquisition, data, administration and payments each run well, and never as one system. The seams are where cases leak:
Fragmented claimant journeys
Every hand-off between providers loses claimants.
Data inconsistencies between systems
The same claimant looks different in every database.
Gaps between intake and distribution
What was promised at registration can’t be delivered at payout.
Misalignment between providers
Incentives and timelines pull in different directions.
CF1 is designed to support connected delivery
Not as a replacement for existing providers — but as the layer that allows them to work together.
Law firms, stichtings and funders sit above the layer. Administration, data, technology and communications run through it. CF1 holds the joins: one journey, one claimant record, one accountable system.
This is where performance is created.
Who we partner with
Law firms
Delivering participation, case by case, without touching legal strategy.
Technology providers
Case management, intake and portal platforms integrated into one journey.
Data & verification partners
Cleansing, enrichment and eligibility verification, aligned to the filing.
Communications & outreach teams
Delivering a consistent, human voice across every claimant touchpoint.
Payment & distribution providers
Making outcomes deliverable — and actually delivered.
Specialist advisers
Jurisdiction, regulatory and domain expertise where the case needs it.
How we work with partners
Integrate
We map what each provider owns and connect it into one claimant journey.
Align
Roles, data standards and hand-offs are agreed before the case goes live.
Implement
The system runs as one — measured, governed and accountable end to end.
What partnership means
Partnership doesn’t mean exclusivity. It means alignment: we work with multiple providers and bring the right expertise together for each structure.
Key principles
- No exclusivity in either direction
- No disruption to existing arrangements
- Clear responsibility within the system
- Shared accountability for performance
Better together — without duplication.
Why join the ecosystem
Aligned providers do better work — and can evidence it.
- For partners
- Access to structured cases · integration with data-driven systems · clear role definition · collaborative delivery
- For outcomes
- Stronger claimant journeys · better data continuity · measurable performance · improved participation
We don’t work with everyone. We build aligned systems with providers who understand structure, coordination and delivery.
Join the ecosystem
If you operate in collective redress and believe delivery should be designed, not assumed — we’d like to hear from you.
Applications are reviewed by the partnerships team. Expect a response within five working days.
Apply to partner
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Build better systems
together.
No single provider delivers the full solution in isolation. The strongest outcomes come from aligned systems.